Below is a list of topics for which we often receive questions; however, please call with ANY question you have.
We have a staff of experienced and qualified people willing to share their knowledge with you. www.STARKTRUSS.com
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Quotes/Bids
If you have a set of plans, you can mail them, e-mail them, drop them off to us, or have a sales/design team member meet with you.
We normally includes hardware, and delivery right to the jobsite. We can also provide 3-D drawings if you need help visualizing your design.
Return to TopEngineered/Sealed drawings
If you need engineered shop drawings ahead of time, we may require a small deposit, which will be fully applied to the cost of the trusses when you order them. If you already have your permits and just need to order the trusses, we will send a copy of the engineering with the delivery documentation to you. This service is also available for any engineered wood products such as I-Joists and LVL that we provide. We also include the truss placement plans if necessary, as well as the standard BCSI bracing summary sheet. Return to Top
Scheduling jobs
Our lead time varies according to the time of year. Please ask when ordering the trusses. Some fast track projects can be accommodated as needed.
Our sales/design team member will schedule the delivery in a three day window. We do not deliver to meet a crane service on site. Trusses should arrive to site days in advance of crane erection and may require assembly on site prior to install. Please notify us of any special circumstances or other requirements at time of order. We service the Northeast and nearby NY. Return to Top
Payment
We do not sell directly to contractors or homeowners. We sell to select dealers in the northeast and nearby NY. Lumber dealers can download the credit application here. Return to Top
Change orders
Orders may be changed before we start cutting your job. Changes will affect the scheduled delivery date, and will affect the job price. How large a chenge is determined on a job by job basis. If the trusses are already built, we do not recommend any alterations without prior discussion with one of our sales/design team members. Return to Top
Truss bracing
Lateral bracing is always required on trusses. Our engineering will provide information on how to brace the trusses laterally at the top chord, bottom chord, and webs. Click here for a sample of our engineering document to see where to look for this information. There should also be vertical, horizontal, and diagonal bracing as well. Always consult a structural engineer or the building designer if you are unsure of what additional bracing is required for your geographical location. The WTCA has more information available to you as well. Return to Top
Matching existing roof
We recommend you download our “match existing detail” and provide the information required. You can fax us the detail or contact one of our sales/design team members to match your specific needs. Click here to download/print the detail. Return to Top
Standard pitch/Typical spacing
There is no set standard, but a typical roof pitch is 5:12, or 6:12. Although stick-framing w/ conventional lumber is applied at 16” on center, roof truss framing is normally installed at 2’ on center. We can design trusses at: 12”, 16”, 19.2”, 24” on center spacing to accommodate your needs. Return to Top
Fire-treated or pressure-treated trusses
Yes, we can design your trusses with fire or pressure treated lumber. Just let us know at the time of the quote. These materials can greatly impact the cost and lead time.Return to Top